Your HR Digital Transformation Program Starts with You (and Your Behaviours!)
8:30 - 9:00 AM
A recent report found that 65% of the companies that they surveyed had no significant programs to provide their people with the skills required to lead digital transformation projects, despite them being critical to the future of their organisations.
Despite the rise of artificial intelligence and machine learning, people are still best placed to lead people through change and it starts with you, the people responsible for people.
In this practical, energetic and inspirational session, Colin will provide you with a blueprint of the skills you need to demonstrate to lead digital transformation projects to success. These skills are applicable to every person, in every sector, in every country around the world.
Successful digital transformation starts with you and your behaviours. Colin is the author of the best-selling book, The Conscious Project Leader.
CEOs want HR leaders to develop, support and contribute to the goals and objectives of their organisations. Simultaneously, HR professionals have people and technology needs and dreams of our own. Yet, quite often, the day-to- day realities of what we, and our employees, struggle with on a regular basis don’t quite match up with the hype. We regularly hear about innovative HR practices and ground-breaking technology from the bubble; a bubble that seems to encase San Francisco, NYC, Sydney, London, Austin or whatever other city is “hot” from a tech or employment standpoint.
But HR leaders, no matter the industry or location, can be focused, innovative and awesome as we deal with the transformation of the workplace, the rise of employees-as-consumers, and our own – let’s face it – dismal track record. With tips on how to adopt specific behaviors and actions we’ll also clarify why HR exists, articulate what HR does, and focus on how HR delivers value to the organisation.
Robin has implemented HR strategies at the Louisiana Lottery Corporation that assisted in increasing annual revenue from $2.5M per employee to $3.2M per employee over a six year period. She’s been in the trenches; she’s bussed tables and cleaned toilets, as the HR leader, when it was “all hands on deck.” She’s also been responsible for quarterly presentations of HR tech programs and initiatives to the C-suite and the Board of Directors. She will show you how to be a ferociously awesome HR pro.
Keeping the Human Touch with AI and Technology Enabled Recruitment – Deep Dive
10:45 - 11:35 AM
High Volume Hiring requires process streamlining and technology automation in order to scale and maximise efficiencies. As business models move towards entirely virtual recruitment processes, what challenges will result? Can you avoid losing the “human” in Human Resources Technology?
Join recruitment industry leaders as they delve into the world of modern recruitment and ensure you can harness technology to find and aquire talent from across the world. You can set a new direction, define new strategies, and effectively manage today’s talent-centric workplace. Attendees will learn how understanding and evaluating social/behavioural, cultural, economic, and risk factors will allow them to build effective and creative processes within the context of their organisations.
The simplification, standardisation and automation of HR-led processes has resulted in significant business changes at Australia’s leading currency management service provider – setting up the springboard for change across the organisation.
The Armaguard Group has unique business complexities, with 3,500 employees located in more than 50 sites across Australia, NZ and the UAE. This includes a diverse mix of roles including highly skilled, niche professionals, cash management, technology and armed road crews.
David and his team rolled out process standardisation across the group, and created metrics to deliver culture change to support a ‘one business’ approach after the acquisition of business that span Australia and New Zealand. The results, by leveraging the vendors’ experience from previous implementations, were to create fit-for-purpose processes, while eliminating waste by removing the movement of paper-based forms.
Embracing Internal Social Media to Elevate Culture, Employee Engagement and Brand Purpose
10:45 - 11:35 AM
Hear how KFC have embedded Yammer as an internal social media platform, we are able to engage directly with 23,000 team members and growing. Instead of using Yammer as a communication tool, Justine has used it to underpin an internal engagement with amazing results across KFC’s 640+ restaurants across Australia.
Justine is HR Development Manager at KFC. She is responsible for approximately 12,00 employees across both company owned and franchised stores. She develops great leaders and great teams who achieve great results. Justine holds a Masters of Organisational Leadership, a diploma of Mindfulness Therapy and she is an experienced coach.
Life at Spotify – HR’s People Strategy to Support the Fastest Growing Tech Start-Up in the World
11:40 - 12:30 PM
By using data analytics, replicating its core product, Spotify have built successful programs and strategies that truly align to the company’s vision on culture and values. Always asking “what is best for our people” first.
By leveraging world-leading data-driven decision making and a cutting edge global HR philosophy, hear how Michael has helped create innovative strategies and programs to support the needs of a company in hyper growth. As a result, Spotify’s parental leave program has received global recognition and they are leading the way on performance development when it comes to best place to work.
How to Align Workforce Capability with Organisation Strategy
11:40 - 12:30 PM
With the implementation of a centralised HCM solution and establishment of a competency framework, Defence Health have seen significant results. They are now able to involve staff early in the design of important initiatives and ensure regular communication about company strategy and key priorities with the ability to adjust priorities based on real feedback.
Join Kelly as she shares her tangible success stories: 50% reduced time for screening applications. Plus: increased business agility and the ability to respond faster to the changing needs of member services.
From Record Loss to Record Profit – HR’s Leading Role in the Qantas Turnaround
11:40 - 12:30 PM
The Qantas turnaround (from record loss to record profit) is one of the largest in Australia’s history – hear how HR digital transformation played a leading role.
Join Jen as she shares the journey of re-platforming HR technology in just 9 months, delivering real cultural change and measurable business impact. She will share how they secured executive buy-in, made decisions quickly, partnered with the best, and employed agile change management that focussed on customer experience – not HR for HR.
This session will give you the courage to tackle your legacy and future proof your organisation by leveraging digital HR technology. It’s easier than you think!
From e-Learning to Digital Learning: How Deutsche Telekom has Created Purposeful Learning Experiences
1:30 - 2:20 PM
As the incubator of Deutsche Telekom’s HR function, Reza has challenged the existing Learning & Development approach: from mass standardised boring e-Learning to human-centered exciting social learning. One key example is our corporate MOOC which we call Magenta MOOC. This is now rated as best learning offer by employees and regularly attracts more than 3,500 people from 30+ countries.
Hear how Reza conducted research on the most critical skills (human) employees need for working in the digital age. DT apply design thinking to create effective and efficient digital learning formats. This is then incubated, piloted and launched – and then handed over to HRD for scale across the business.
You’ll discover the big differences between boring e-Learning vs. exciting social learning. And you’ll take away concrete examples: social learning via MOOCs, use of VR technology for learning, role of HR/learning and (enterprise) social networks, the examples for on-the-job learning, reverse mentoring for leaders, etc. as well as reflection on how to adapt the most critical skills for the digital age in your own organisation.
Discover how to spearhead change in an organisation and make it through to the other side. Louise Ferris, Director of Human Resources at McCullough Robertson, shares her insights on the HR Transformation journey, challenges and importance of internal stakeholder support. Louise will discuss the process of replacing multiple systems with one platform, positioning the business for effective implementation and achieving a focus on employee experience to drive business outcomes.
This session will highlight the possibility to change and innovate in a traditional business, giving you the keys to tackle an HR Transformation project head on.
McCullough Robertson is a leading independent Australian law firm with offices in Brisbane, Sydney, Melbourne and Newcastle with over 350 staff.
Learn how Origin Energy is using HR technology platforms to transform the employee experience and align with the renewed focus on engaging our people and creating a culture and workplace we can all be proud of. Changes to our leadership team have brought with them a renewed focus on employee engagement and experience.
Re-defining culture and values has allowed Origin to take another look at the HR technology they already have and to make strategic additions to that landscape to support the new employee experience. This session will take you through the decisions that were made, the journey they are on and the lessons learnt along the way.
The 5 Things Cathay Pacific Wish They’d Known Before Undergoing a Digital Employee Experience Transformation
2:25 - 3:15 PM
For the past 3 years, Tony Reynolds has spearheaded the transformation of Cathay Pacific’s HR strategy, charged with creating and embedding a signature employee experience for all Cathay’s employees.
The process has been a stunning success. Within 18 months, Tony’s team have moved the conversation from employee experience being a ‘nebulous and vague’ concept to something that adds real organisational value, cementing its role at the heart of the HR agenda.
Hear how Cathay focused on ‘going light, moving fast’- tackling small but visible wins first and using human centred design that delivered results and saved money. The technology choice is secondary. The most critical influencer of employee experience is content.
Kellie has made this her HR passion and will share vast experiences of working with a Lead Recruiter and Finance Analysts to share data insights with General Managers for critical decisions and future planning to be made. She will also share relevant research on this topic obtained from CultureAmp Harvard Business Review and her experiences as HR leader at Atlassian and GREE.
Her agile methodologies and forward thinking approach have led Kellie to speak at conferences around the world and lead the Australian charge for passionate HR tech leadership.
By using established lessons from psychology and behavioural economics to think more intelligently about how to overcome normal and understandable reactions to change, David will show you how work through major change projects with a focus on how people will feel and react rather than just when work needs to happen and focusing on communication being the key to execution.
You will leave with practical, simple to use approaches to some of the most regular challenges you have with your most important stakeholders – as well as talking about cake mix and flat pack furniture.
Preparing for the Workplace of the Future, Today – Executive Panel
4:05 - 4:55 PM
Innovation is a mindset driven out of questioning the status quo and the quest to find solutions that support the business to evolve, not only for the benefit of HR, but for all employees and customers. So how do we stay relevant in a technology-centric world full of noise and promises of the next best thing?
Join industry thought-leaders as they discuss how disruptive technology will change the skill sets required for HR professionals in the future. Are employer expectations changing with respect to interaction with technology?
How are the businesses of the future equipping themselves to cope?
Have you ever wondered what it would be like to ski down a mountain at 100km/hr? How you might do this when you’re vision-impaired and being instructed by someone else acting as your eye sight? Would you have the courage to trust someone when they literally take your life into their hands?
Jess Gallagher is the first and only Australian athlete (Olympic or Paralympic) to win both summer and winter Paralympic medals. At the age of 17, Jess was diagnosed with a rare, degenerative eye disease, impacting her sporting dreams as a netballer. Four years later she found the world of Paralympic sport. The multi-talented athlete has represented Australia in 3 sports: alpine skiing, athletics and track cycling.
It’s somewhat ironic that the expert who might lead us into this future is one with low vision but an acute foresight around what it will take to thrive.
In addition to the Festival's thought-leadership, case studies, discussion groups, demos, panels and disruption sessions, we are thrilled to include the HR Tech Start-Up Competition - giving small start-ups the platform and opportunity to showcase HR technology.
See this year’s 3 finalists and vote on 2017’s hottest new HR Tech Start-Up.
“The Future of Work is important to all of us. Technology and cognitive software will prompt us all to reinvent ourselves, become ‘more human,’ and learn to use new tools and systems. Employers should redesign jobs around people and customers, not machines – public policy makers should make career reinvention easier, and we as individuals simply need to learn every day.” - Josh Bersin.
Josh Bersin founded Bersin & Associates in 2001 to provide research and advisory services focused on corporate learning. He is now responsible for Bersin by Deloitte, Deloitte Consulting LLP’s long term strategy and market eminence. Josh is a frequent speaker at industry events and has been quoted on talent management topics in key media, including Harvard Business Review, The Wall Street Journal, Bloomberg and on BBC Radio. He is a popular blogger for Forbes.com and the Huffington Post and has been a columnist since 2007 for Chief Learning Officer magazine.
Josh is also a top LinkedIn Influencer. Josh's education includes a B.S. in Engineering from Cornell University, an M.S. in Engineering from Stanford University, and an MBA from the Haas School of Business at the University of California, Berkeley.
How Amazon’s Culture of Experimentation Impacts the Strategic Impact of HR Tech
10:55 - 11:45 AM
Structure and culture in a workplace creates unique challenges and opportunities for HR Tech professionals on their journey to achieve success in their initiatives. As one of the world’s leading global retailers, Amazon is constantly navigating a decentralised and non-traditional organisation structure and cultivating a strong culture of experimentation.
Amy will share her vast experience of experimentation and innovation vs calculated risk taking. You will walk away from this session with practical tips on how to better position your HR Tech initiatives for success, whether the organisation and culture of your workplace is traditional/conservative or pushing the edge of innovation.
Deutsche Telekom Group, one of the largest telco & technology companies in the world, has very early recognised the need to revamp HR to become an enabler for the digital business transformation. The setup of a new unit within HR, Digital & Innovation, is showing how to transform HR from inside out and how to get significant acceptance from business.
Hear how DT continuously evolve knowledge: from working methods to collaboration forms, to transformation strategies, to HR technology capabilities. Today, they operating as an autonomous HR centre of excellence acting as an explorer, challenger, incubator and evangelist for all what is often labelled as NewWork.
Reimagining Your Talent Acquisition Function Through Six Sigma
10:55 - 11:45 AM
Business Process Excellence & Lean Six Sigma methodology are not normally words associated with Talent Acquisition. We can recruit the skill set, but don’t “do” it, and you may think that too … until you understand how BPE enables you to re think systems & processes, adopt new tools and put data at the heart of decisions.
Hear her success story, with significant reduction in time to hire, cross functional involvement, buy-in from the hiring manager community, risk reduction, increase in diversity hires, reduction in job board advertising and increase in engagement from the recruitment business partners. The transformation was surprisingly easy to do and made a world of difference to Talent Acquisition operating in a framework the business knows and respects. It has given a direct connection to the priority of the business and built in the commitment to innovate.
How Technology is Enabling Employee Experience at Medibank
11:55 - 12:45 PM
Medibank have implemented a suite of innovative technology solutions to support an optimal employee experience for our people. From collaboration tools to enhance activity based working, bringing to life their EVP using virtual reality solutions and creating a social collaboration network to create community and connection for 3500+ employees Australia wide. Melissa will share how this has enhanced their employee engagement and experience across the employee lifecycle.
Scalable Mental Health, Leadership and Performance Support Through Mindfulness and Technology
11:55 - 12:45 PM
What do Salesforce, Hilton Hotels, Westpac Bank, Novartis Pharma, Omnicom Media, SmartGroup and Adshel have in common? They are early adopters of the world’s most complete mental health and performance technology using the fundamental techniques and practices of mindfulness.
Hear how technology has put mindfulness in the hands of thousands of staff members, while creating communities and learning plans at the same time. We all know that mindfulness is now the world’s most researched area of psychology…because it WORKS…when it comes to mental health, performance and leadership.
Through real-life case studies Michael will share how mindfulness is more science and evidence based than you thought, and it is an ESSENTIAL aspect of self-awareness training for leaders, and mental health support for the broader team.
The Drive Towards Individual Value Proposition in Place of Employee Value Proposition at The Iconic
1:45 - 2:35 PM
Hear how The Iconic’s Head of Talent is driving a cutting-edge HR strategy on a budget. Amongst other things, they have launched a ‘Continuous Conversation’ framework and blown up traditional annual performance reviews. This framework emphasises IQ and EQ with equal importance. This began the transformational journey of revolutionising their HR team to a people-first, culture crew that leverages tech and agile methodologies for continuous improvement and deployment of progressive strategies aligned with the wider business. Through the use of people data they were able to prioritise what was most important to their population such as learning and wellbeing.
Katy is an empathy-driven and visionary People Team leader, leveraging progressive marketing and design thinking methodologies to innovate the candidate and employee experience at one of Australia’s leading brands.
Achieving a High-Performance Culture at Melbourne Water
1:45 - 2:35 PM
Hear Melbourne Water’s story of the alignment of their organisation vision, strategies and annual business plans with corporate and individual objectives. Linda led the HR team to build capability at all levels and have regular and engaging career conversations. This has resulted in a culture that enables and empowers their people to own their career and professional development through the implementation of an effective system and process.
As General Manager, People and Capability for Melbourne Water, Linda is a passionate advocate for fostering female talent. With a target of achieving 50% of women in the business by 2020, Melbourne Water has implemented several strategies to support the attraction, development and engagement of women to build a pipeline of women for future leadership roles.
Using Tech to Drive Proactive Recruitment & Diversity with a Highly Humanised Touch
1:45 - 2:35 PM
Hear how Roy Hill has adopted new technology to dramatically transform its recruitment model and improve diversity outcomes, as it ramps up production at the single largest iron ore mine in Australia. After launching a new talent community platform – which grew from zero to 30,000 plus candidates in just two weeks – Roy Hill harnessed technology to directly target quality candidates and present them with ‘new to mine’ training employment opportunities.
This technology-driven, human-centred recruitment approach resulted in the majority of roles being offered to women in record time-to-hire – and it is contributing to Roy Hill’s diversity targets as the company strives to increase the number of women employed in the Australian resources sector.
How HR is Fuelling Business Growth at John Holland
2:45 - 3:35 PM
John Holland is in the midst of a company-wide digital transformation, with P&C being one of the first cabs of the rank. Chris Walsh, CIO, and Peter Howell, Group General Manager of Organisational Development have worked together to ensure HR can support the company’s growth. Hear how a robust digital HR strategy is core to keeping up with the business’ mandate for growth, as is P&C’s ability to align the people and talent strategy to the company’s objectives.
Results will include; increased employee retention, enablement of remote working, modernised performance reviews and the ability to create progression plans for employees.
Talent Management Software Implementation at Assetlink: The Simple things in (Work) Life Are Often the Best…
2:45 - 3:35 PM
Assetlink implemented a talent management software platform that has its own name, persona (including cardboard cut-out) and email address. They automated commencement document processing and uploaded to the payroll system, increased online learning completion rates by 30% in 6 months and performance discussions by 80%.
Discover how AssetLink went about choosing the right system for the business – an employee lifecycle system (all in one); implementation via a roadshow and F2F learning, constant communication to and through the system; and measuring results to drive uptake and BAU adoption.
Prepare for your return to the office to leave inspired, excited and suitably disconcerted about the implications of the pace and scale of change in HR. As one of the UK’s key spokespersons on the future of work David works with businesses and educational institutions to challenge thinking and approaches to the big ethical and commercial questions created by advances in technology so that current and future leaders are better equipped for the Future of Work. He is heavily involved in discussions around the societal and business impact of current advances in technology and its workplace implications.