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28 Aug 2024

Navigating The Shift To A Skills-Based Economy

Peter Kokkinos, VP and Managing Director of APAC, Udemy

Australia's workforce has experienced transformative shifts in recent years, accelerated by evolving hybrid work models, global economic uncertainty, and the rapid advancement of generative AI (genAI) technologies. These changes have created an environment where the demand for new skills is more pressing than ever.

However, many companies face significant challenges in keeping up with these evolving skill requirements to complete the transition to a skills-based organization. If their talent management and hiring practices aren’t updated, they’re at risk of becoming outdated and ineffective. 

A recent report from World Economic Forum highlighted a critical issue: nearly half of employees feel their formal qualifications no longer meet their job requirements, and 60% of businesses report that skills gaps are impeding their transformation efforts. This underscores the urgent need for a shift towards skills-based hiring and talent management practices across the world and in Australia.

A skills-based organization is where talent management is based on the development of skills and experiences and away from the traditional approach of focusing on title, position, and formal education requirements.. Skills have evolved into organisational currency and leaders must act now to invest in continuous upskilling to succeed. When leaders don’t recognise this, they can bear a heavy cost. The basis of recruiting processes has moved beyond degrees and job titles, and organisations know the importance of leveraging skills to build a more agile workforce. Degrees don't necessarily show proof of demonstrated skills, especially when skills are changing so quickly; the average shelf life of some technical skills is just 2.5 years. So, how can Australian organisations develop and maintain skills-first teams in the ever-evolving landscape? Consider the following strategies:

  1. Inclusive Communication: Clear, effective, and inclusive communication is crucial. Udemy research uncovers 88% of senior leaders believe that leadership is essential to the success of skills-based initiatives, only 55% of employees feel that leadership effectively communicates the strategy. Business leaders should articulate that the transition is gradual and involves integrating skills-based practices to optimize existing processes. 

  2. Strategy before Implementation: Creating a clear strategy before determining what tools and solutions you need is crucial in successfully implementing a skills-based approach. Organisations need a strategic vision to align on goals and identify what success looks like. Leaders in particular need to be equipped to align individual aspirations with organisational requirements. For example, Udemy’s Learning and Organisational Development team offers training in key areas such as Decision Making, Coaching, and Change Leadership to support this alignment effectively. Tools like Greenhouse for hiring, Workday for performance management, and 15five for goal-setting can support this transition as well.

  3. Culture of Continuous Learning: Embedding learning into company culture can be a long-term vision for organizations determined to stay ahead of the curve. Organizations continue to see the tangible value of fostering a culture of learning and upskilling their workforce. Learning platforms that provide multimodal learning experiences can be strategic allies in the competitive job market. 

  4. Leverage Data to Monitor Trends: External and internal data can be a vital source to identify the industry's most in-demand issues/trends and determine the skills your teams will need to be successful in the future. By upskilling staff relatively early and habitually, employees are adequately resourced and trained in suitable roles. Udemy’s Q2 2024 Global Workplace Learning Index offers a deeper look into the technology and professional skills emerging in Australian and global businesses in Q2 compared to Q1 of this year. In Q2, technical skills such as Java, Javascript, and Microsoft Power BI were high in popularity in Australia. 

RSM Australia’s Skills-Based Transformation

Faced with the challenge of a rapidly changing workforce landscape, RSM Australia implemented a skills-based strategy to optimize its talent management practices. The team recognised that traditional qualifications and job titles were no longer sufficient to meet their evolving needs. 

Instead, they focused on mapping and developing specific skills across their workforce. This shift not only improved their ability to adapt to new challenges but also fostered a more inclusive and dynamic work environment. By prioritising skills over traditional credentials, RSM Australia was able to better align its talent with organisational goals, leading to increased productivity and employee engagement.

Embracing the Future of Skills-Based Work Down Under

The transition to a skills-based organisation offers significant benefits, including but not limited to, improved agility, inclusivity, and employee engagement. Australian businesses that embrace this model are better equipped to handle future challenges and create a dynamic, skills-oriented environment. As the workforce evolves, organisations must act now to transition to a skills-based approach. By addressing the associated challenges with careful planning, effective communication, and strategic leadership, Australian businesses can build a more resilient and inclusive workforce.

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