Paul Block, Global HR Operations Manager at Twitter was set to keynote HR Tech Fest 2015 but had to pull out due to unforeseen health issues. He has kindly recorded a video to share his presentation with our HR Tech Fest community.

In a fast growth company like Twitter that goes public and expands internationally, the only thing constant is change. But research shows that 80% of change efforts fail. Paul will give you an insight into how Twitter successfully manages change within their organisation:

• What steps did they take on their change journey?
• What digital engagement tools do they use to keep employees engaged?
• How do they structure their change communications plans? (including free downloadable communication plan templates)

In this video, Paul discusses how change management techniques are critical for successful transformation for a growing workforce in multiple countries whilst implementing an enterprise HR system. These techniques include devising a change roadmap, formulating the change strategy amidst rapid growth, considering your culture, engaging the right people to drive the change and communicating the change.

You can also download Paul's slides here which includes a sample change roadmap and communication action plan template.

Paul Block is the Global HR Operations Manager at Twitter (USA). He has more than 18 years' experience in the design and implementation of complex human resources technology solutions for global enterprises.