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Frances Burke

Frances Burke

Head of Learning & Capability, Auckland One Rail

Culture Reflects Leadership and Shaping an Organisational Identity.  How do We Support Gen Z to Thrive in an Empathetic Workplace?

Inspire, empower, nurture.  Culture reflects leadership and these two things are key in shaping organization’s identity, values, and supporting people’s performance and development. The core values an organization has are the foundations on which we build common ground with our employees and teams.
Generation Z, born roughly between the mid-1990s and early 2010s, are known for their digital prowess, entrepreneurial spirit, social consciousness, and desire for inclusivity in interactions and experiences. We have a new generation entering the workforce that require us to challenge our thinking at times but also need us to provide them with empathy and the basics to be able to empower and nurture them.

Supporting Gen Z to thrive in an empathetic workplace involves aligning leadership practices with common values and preferences as well as instilling in them the organizations vision and mission.

  • Introducing culture and leadership – why the two must work in partnership.
  • Why values of an organization set the foundational basis for employees and the accountability that comes with this.
  • The different generations of a workforce (boomers, millennials, Gen Z) and the different working ethos/practices for each.
  • How can we practically support Gen Z using our experiences and different world view through empathy whilst helping them build resilience?
  • We don’t have to reinvent the wheel but there may be a need to go back to basics!

3 Key Learnings

1. Insight into why leadership and culture are vital in supporting different demographics in the workplace.
2. Two different world views on our career journeys (myself as a millennial and my colleague Harry as a Gen Z)
3. Practical – back to basics strategies to support Gen Z to thrive in the workplace and how we can all learn together.

About Frances

I have never been what you would call academic, and I didn’t have much self-belief when I was younger, however during my career I was fortunate to have met and worked with some amazing people who saw potential in me and supported me to develop and grow!

So, through those experiences I found that my passion is people development and fostering growth. I get a huge sense of achievement helping people to unlock their potential and achieve their goals!

As the Head of Learning and Capability, I have a keen focus on designing and implementing tailored learning interventions, leveraging blended learning methodologies to deliver impactful development programs.

I am committed to fostering a culture of learning and capability development, where individuals thrive. Through effective and authentic leadership and dedication to supporting people capability, I strive to drive transformative change and elevate learning experiences within an organisation.


 

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