Optimising digital HR transformation outcomes in a decentralised workplace

Successful HR technology implementations are the result of months of hard work. In decentralised work environments, there are additional challenges to consider. In this session, Kathryn Fletcher, Talent & Project Lead at aged care provider Arvida shares the realities you can expect when embarking on a HR transformation journey, her tips on how to ensure a smooth rollout, how to win over tech sceptics, and how company values can play a critical role in this process.

3 Key Learnings

1. How to navigate the unique challenges presented by HR technology rollouts in a maturing organisation
2. The role of technology in strategic and tactical HR service delivery and culture change
3. Change management tips for decentralised and geographically dispersed workplaces

About Kathryn

Kathryn Fletcher is the Talent Lead for Arvida. With 35 resident-led retirement communities across NZ, Arvida provides independent living and aged care services to older New Zealanders.

With a natural curiosity of what makes people – and organisations – tick, Kathryn has gathered experience in change management, recruitment, communications, and governance across several industries including utilities, retail, and healthcare in both Canada and New Zealand. Regardless of role, she has always found herself in the thick of organisational transformation – leading system implementation, championing employee experience, and keeping things simple.

After working with corporate and co-operative boards for several years in Canada, Kathryn returned home and was the Head of People & Communications for a NZ owned pet food retailer. Deciding to change her ‘why’ from pets to people, she joined the Arvida team in 2023 where she is responsible for talent strategy and is the design and change lead for Arvida’s HRIS and ATS project.